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I'm Having Trouble Logging In
I'm Having Trouble Logging In

Troubleshoot login issues

Ashley Hanson avatar
Written by Ashley Hanson
Updated over a month ago

There may be a few reasons why you are unable to login:

  1. The username or email entered is incorrect.

    1. Try manually typing in your username and password rather than using an autofill tool.

    2. Try resetting your password
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  2. You are not currently apart of any organizations on Clio Draft

    1. If you have never received an invite to Clio Draft, you'll need to reach out to an admin on your account for an invite.

    2. If you were previously able to login, you may have been removed by an admin. Reach out to an admin on your account for more details, and/or to get re-invited.
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  3. If you are experiencing something else, please use the live chat, on the bottom right of the screen and let us know.

To reset your password:

  1. Go to the Draft website (www.Lawyaw.com), on a Google Chrome browser

  2. Click the "Log in" link, on the top right of the screen

  3. Click "Forgot password"

  4. Enter your email

  5. Click "Send reset link"

  6. Go to your email inbox

  7. Locate the email (it's coming from noreply@lawyaw.com)

  8. Click the blue "Reset password" button - this will open up the Lawyaw website in your Chrome browser

  9. Enter a new password

  10. Enter your new password again

  11. Click "Save & Continue"

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