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Troubleshooting Tips

Ashley Hanson avatar
Written by Ashley Hanson
Updated over a week ago

Clear your browser cache following these steps:

  1. On a google chrome browser, right-click anywhere on the Clio Draft page.

  2. On the menu that pops up, click "inspect". (A big panel is going to pop up on the side or bottom of your screen- ignore that for now.)

  3. Next, on the top left of your browser page, click and hold your browser's refresh button until the menu pops up. Depending on your browser, you may need to refresh first, then click and hold, or alternatively, right-click the refresh button to surface the menu.

  4. On the menu, click "empty cache and hard reload". Your page should think for a second, then refresh.

  5. Once your page refreshes, you can close the panel that came up in item #2.

  6. Close chrome windows completely, re-open chrome


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